I get a notice on the computer that it says “Upgrade Available”.
Posted by Craig S, Last modified by Craig S on 04 March 2014 03:34 PM
  1. Open Handheld Contact on your computer or server.
  2. Once you are in Handheld Contact click on Help-->Check for Updates, a pop-up should be displayed on the bottom right of the screen, "Download available click here to download" click on it. (if the pop-up does not work go to http://www.handheldcontact.com/downloads.php).
  3. It should have taken you to our download page. On the download page click on the ACT! version that you are running and download file "HHC-3_x_x_x.exe (or HHC-4_x_x_x.exe)" and save it to the desktop.
  4. Once the file has been downloaded close the Handheld Contact application on the Desktop/Server.  It cannot be running while we do the upgrade.
  5. Find the HHC-3_x_x_x.exe (or HHC-4_x_x_x.exe) file and run it, then choose yes to update 3.x.x.x (or 4.x.x.x) to this version.
  6. Once the install has completed, click Finish and Handheld Contact will open automatically.
  7. Then click Maintenance-->Synchronize Users, select the checkbox beside all users accounts and then hit Sync Now.