Knowledge Base
The Handheld Contact Difference

We are frequently asked about the difference between Handheld Contact and the other mobile options. This list highlights the best Handheld Contact features that distinguish it as the most comprehensive and versatile mobile option.

The Handheld Contact Difference:

  • Designed for you
    Handheld Contact is not limited in functionality by your mobile device's Internet browser or its built-in contact and calendar. Our secure, independent mobile apps give us complete control over the user experience.
     
  • Caller ID
    Export contacts to the smartphone's native contact app for call display with all your Act! contacts.
     
  • Internet Not Required
    Handheld Contact's mobile app for smartphones and tablets securely stores your data locally so you can access and manage Act! data without Internet access.
     
  • Alarms
    Handheld Contact supports Act! Alarms and utilizes your mobile device's notification system, ringer, and vibrate features to alert you of your next activity.
     
  • Simple Setup
    Just about anyone can setup Handheld Contact. Our computer and mobile apps take care of the hard work so you do not need to be an expert with servers or networking to go mobile.
     
  • Predictable App Behaviour
    Because it is an independent app on your mobile device, Handheld Contact is always a click away and can always pick up on the screen you left off at. Other solutions that rely on the mobile device's Internet browser complicate navigating and confuse end-users.
     
  • Compatible with Act! Premium and Pro
    Since most organizations use Act! Premium or Pro, installing Handheld Contact requires no additional changes to their Act! environment.
     
  • Works Without The Act! Application
    Handheld Contact intelligently integrates with Act! and does not depend on the Act! application running or its database being open on the computer to interact with it. Handheld Contact users are unaffected if Act! is closed, unresponsive, or inaccessible over the Internet.
     
  • Records SMS History
    Handheld Contact creates history records from text messages you send on your smartphone.
     
  • Records E-mail History
    Handheld Contact creates history records from e-mails you send on your mobile device. The e-mail body is stored as well so no detail is ever missed.
     
  • Date & Phone Number Friendly
    Formatting and handling for dates and phone numbers seamlessly works in Handheld Contact regardless of where you are in the world.
     
  • Save Time With Voice-To-Text
    Simplify data entry in Handheld Contact with voice-to-text. It's fast and accurate so entering text when clearing activities, creating histories, creating note records, or adding details to any other text field is a breeze.
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