Knowledge Base: App-Specific Help > iPhone/iPad
How many characters can sync from ACT! to the handheld device?
Posted by Craig S, Last modified by Craig S on 13 April 2017 01:25 PM

When making changes in ACT! and syncing to the device (or back to ACT!), Handheld Contact has some character limitations (including spaces) that must be met.  Please see below.

 

Syncing from ACT! to device:

Activity Regarding Field - 256 characters.
Activity Details Field - 985 characters before truncation - HHC will show "(Truncated)(RO)" - 'RO' meaning Read Only.
Notes - 2000 characters.
History Regarding - 256 characters.
History Details - 1985 Plus HHC will show "(Truncated)(RO)" - 'RO' meaning Read Only.
Contact Character Field - 450 character MAX due to ACT! limit.  Go to Tools - Define Fields to determine field max limit.
Contact Memo Field - 236 characters before truncation - HHC will show "(Truncated)(RO)" - 'RO' meaning Read Only.
Contact Location Field - 128 characters.


Syncing from device to ACT!:

Activity Regarding Field - 256 characters.
Activity Details Field - 2000 characters.
Notes - 2000 characters for iOS, Android and BlackBerry 10 devices.
History Regarding - 256 characters.
History Details - 2000 characters for iOS devices, Android and BlackBerry 10 devices.
Contact Character Field - 450 character MAX due to ACT! limit.  Go to Tools - Define Fields to determine field max limit.
Contact Memo Field - 236 characters.  Handheld Contact on device does not limit what can be entered into the field but if you exceed the max, the contact changes do not sync into ACT! and no errors are produced.