Knowledge Base: App-Specific Help
How do I find my API URL?
Posted by Craig S, Last modified by Craig S on 23 March 2020 05:04 PM

This article will help with finding the Act! API URL that is required to setup Handheld Contact API.

Note:  The Act! API URL that is expected will end with 'act.web.api'.

 

The Act! API URL will typically be provided by your hosting provider (such as Keystroke, Remote Tech Group, Tech Commandos, Swiftpage etc).  Please connect with your hosting provider to obtain this address.  Here are some examples of what an API URL looks like:

Keystroke:

https://s37.acthosting.net/act.web.api

Remote Tech Group (RTG):

https://dal211api.myactdb.com/Act.Web.API

Tech Commandos:

<database URL>-api/act.web.api



The following is for Swiftpage hosting only:

If you have the Act! Premium for Web (or Act! Premium Cloud) URL for login, this can be used to create the correct API URL.

 

For example your Swiftpage hosting URL is set as:  https://usp1-iis-99.hosted1.act.com/companyname

 

The API URL address will have "-api/act.web.api" added to the end of the hosting address. 

Note:  If the hosted URL ends with '/' (Eg. https://usp1-iis-99.hosted1.act.com/companyname/); please remove that character from the final API URL.


Therefore, the new URL needed for Handheld Contact API will be read as:  https://usp1-iis-99.hosted1.act.com/companyname-api/act.web.api