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I get a notice on the computer that it says “Upgrade Available”.
Posted by Craig S, Last modified by Craig S on 04 March 2014 03:34 PM
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- Open Handheld Contact on your computer or server.
- Once you are in Handheld Contact click on Help-->Check for Updates, a pop-up should be displayed on the bottom right of the screen, "Download available click here to download" click on it. (if the pop-up does not work go to http://www.handheldcontact.com/downloads.php).
- It should have taken you to our download page. On the download page click on the ACT! version that you are running and download file "HHC-3_x_x_x.exe (or HHC-4_x_x_x.exe)" and save it to the desktop.
- Once the file has been downloaded close the Handheld Contact application on the Desktop/Server. It cannot be running while we do the upgrade.
- Find the HHC-3_x_x_x.exe (or HHC-4_x_x_x.exe) file and run it, then choose yes to update 3.x.x.x (or 4.x.x.x) to this version.
- Once the install has completed, click Finish and Handheld Contact will open automatically.
- Then click Maintenance-->Synchronize Users, select the checkbox beside all users accounts and then hit Sync Now.
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