Knowledge Base: Frequently Asked Questions
Handheld Contact Software Obsolescence Policy
Posted by admin account, Last modified by Craig S on 25 September 2017 07:43 PM
Handheld Contact supports a limited number of versions of Act!, mobile operating systems, and Microsoft Windows operating systems. This enables us to focus on product quality, developing new features, and making Handheld Contact available on the newest, popular mobile devices. Additionally, maintaining compatibility with older versions of Act! and operating systems requires a disproportionate amount of resources that would ultimately make Handheld Contact more costly. |
Compatible software and platforms
Act! SoftwareThe Handheld Contact computer application is compatible with the latest 3 versions of Act!:
Apple iOS mobile operating systemThe Handheld Contact mobile app for iOS is compatible with the latest 3 versions of Apple iOS:
Google Android mobile operating systemThe Handheld Contact mobile app for Android is compatible with the latest 3 versions of Google Android:
BlackBerry 10 (BB10) mobile operating systemThe Handheld Contact mobile app for BlackBerry 10 is compatible with all BlackBerry 10 smartphones.
Important: BlackBerry allows software developers to distribute Android apps as BlackBerry 10 apps and we utilize this technique to make Handheld Contact available to BlackBerry 10 users. Handheld Contact compatibility with BlackBerry 10 is dependent on BlackBerry offering this feature to software developers.
Microsoft Windows computer operating systemHandheld Contact's computer operating system requirements are consistent with the requirements established by Act! for versions Act! v19, Act! v18, and Act! v17 with the following exception:
Obsolete software limitationsUsing an unsupported version of Act!, Apple iOS, Google Android, or Microsoft Windows with Handheld Contact is permitted with these limitations: