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How do I use 'Search nearby' in Mobile Mapping?
Posted by Craig S, Last modified by Craig S on 22 May 2019 06:47 PM
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With Handheld Contact iOS version 8.4 (and higher) and Android version 3.1.10.0 (and higher) a new feature was applied to the Mobile Mapping settings. It is a proximity search based off the starting location specified. It is listed as 'Search nearby'. This article will explain how this new feature will work. iOS (iPhone/iPad):
NOTE: In Step 6 above, an 'Alert' popup may appear. It will read "If you are located in North America, please update My Record on device to include proper Country. International customers will need to sync State/Province drop down from Handheld Contact desktop application". Here are the steps needed to resolve this message: North America: Return to the Handheld Contact Home view. Choose Contacts and tap on 'My Record' link in top left corner. Open this contact record. Press Edit. Scroll down to find 'Country' field. Enter appropriate Country where you are located (United States/Canada). Press Done to save the changes. Return to Mobile Mapping and repeat steps. International: Open the Handheld Contact desktop application on the same PC/server as the Act! database. Along the left click on 'Field Mapping Info'. Choose Change. In the window that opens, move to line 22 where Country is listed. Scroll to the far right and check the box for 'Sync Drop-down'. Press OK to the warning and choose OK to save. After the PC software syncs to the device, you can sync the device then proceed with Mobile Mapping.
Android:
NOTE: In Step 6 above, an 'Alert' popup may appear. It will read "If you are located in North America, please update My Record on device to include proper Country. International customers will need to sync State/Province drop down from Handheld Contact desktop application". Here are the steps needed to resolve this message: North America: Return to the Handheld Contact Home view. Press the menu button in the upper left corner (this can also be swiped in from left). Above the 'Home' option tap on the 'My Record' contact. Press Edit. Scroll down to find 'Country' field. Enter appropriate Country where you are located (United States/Canada). Press Save to save the changes. Return to Mobile Mapping and repeat steps. International: Open the Handheld Contact desktop application on the same PC/server as the Act! database. Along the left click on 'Field Mapping Info'. Choose Change. In the window that opens, move to line 22 where Country is listed. Scroll to the far right and check the box for 'Sync Drop-down'. Press OK to the warning and choose OK to save. After the PC software syncs to the device, you can sync the device then proceed with Mobile Mapping.
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