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Knowledge Base: App-Specific Help > Handheld Contact Computer App
I get an error message: “Could not load file or assembly \'Act.Framework, Version=9.0.174.0, Culture=neutral, PublicKeyToken=etc, etc....or one of it\'s dependencies.”. What do I do?
Posted by Craig S, Last modified by Craig S on 28 May 2012 05:17 PM

Try the following:

  1. Ensure that Handheld Contact is closed.
  2. Open Windows Explorer.
  3. Go to: C:\ Program Files\ACT\ACT for Windows (or whatever folder you have ACT! installed to).
  4. Look through the files for an app called ‘MachineConfigUpdater.exe’.
  5. Run this.  It may just flash on the screen and seem like nothing happened.
  6. Go back to the desktop and try launching Handheld Contact again.
  7. What happens?  Does it open up?  Do you get any other error messages?