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Knowledge Base : Account Management & Billing
This article is needed if you have purchased from Handheld Contact directly, have ownership of the subscription keys and need to make changes to usernames/subscriptions.   _If you have purchased a subscription and it is applied to an incorrect account...
If you are a Handheld Contact administrator or reseller who owns subscriptions for other Handheld Contact end users, this article will explain the requirements for applying and creating new Handheld Contact user accounts. Once you have chosen a Handheld...
SUBSCRIPTIONS There are no refunds for Handheld Contact subscriptions. Handheld Contact offers a free 14 day trial with full support to ensure the product meets customer expectations before making a purchase. Active subscriptions may be transferred to ...
Due to recent GDPR changes with Handheld Contact, log files are no longer reserved for troubleshooting purposes.  This can be changed on a per user/account basis if needed. If requested by Handheld Contact Support Technicians or if you want to allow this...