If you are a Handheld Contact administrator or reseller who owns subscriptions for other Handheld Contact end users, this article will explain the requirements for applying and creating new Handheld Contact user accounts.

Once you have chosen a Handheld Contact Username (eg. admin@hhc.com) to be the Handheld Contact Administrator; all purchases and subscription management will be completed under this account.

Purchasing Subscriptions

1. Visit the Handheld Contact purchase page: http://handheldcontact.com/purchase
2. Select the type of subscription you wish to purchase, Handheld Contact Classic or Handheld Contact API.  The Renew option is for direct customers and not resellers.
3. A pop up will appear asking to select how many user accounts and the subscription type.  If further details are needed, click on the '?' icon beside each option.
4. Once the selections are made, two new options will appear.  They will be for increasing the total contact count for syncing as well as if Mobile Care is required.  If further details are needed, click on the '?' icon beside each option.
5. Select the box for the subscription payment amount.
6. A final box will appear asking to create an account, or to login.  Since you are a reseller, click on "Log into your account".
7. Provide the reseller username/password and click "Login" to proceed.
8. Choose your payment method.
9. A slider will appear to the right to log into PayPal or to enter the credit card information.
10. Click "Continue".
11. This will process the transaction as needed.
12. After the payment is successfully processed you will see a summary page. Click the "Manage Subscriptions" button to manage the subscriptions you purchased.
13. The new subscription(s) will be displayed.  See below for assigning these subscriptions to Handheld Contact users.

 Note:

• Handheld Contact is a solution by Keystroke Quality Computing. The KQC branding will appear on the hosted payment page and on your credit card statement.

Assigning Subscriptions to End Users

1. You will begin from the "Manage Subscriptions" page after logged into HandheldContact.com as the Handheld Contact administrator account (Eg. admin@hhc.com as the example above).
2. This page will have a section called "Subscriptions available for use".  This is where the purchased subscription(s) will appear.  Two links will be listed under Actions. They are "Assign to user" and "Use with your account".
3. Click "Assign to user".
4. A page will come up asking you to type in an email address. Type in the email address you want for the new user. This will be their Handheld Contact Username.
5. If this Handheld Contact Username does not already exist, you will be directed to a new page where you will fill out all the user information (Name, Company, Device, Password, etc) to create the account. If the Handheld Contact Username exists, you will have a confirmation page appear.
6. Check the box to confirm and choose "Continue".
7. You will be directed back to the "Manage Subscriptions" page and will see that the subscription has been assigned to the new user.  This will be found under the "Subscriptions you own currently in use" section.

If you are applying a subscription to the Handheld Contact Administrator account (Eg. admin@hhc.com), you will use the "Use with your account" link rather than "Assign to user" option.

End User Software Setup

Once you have completed the above steps for purchasing and applying the subscriptions, you will need to add them to the Handheld Contact application.  Please use the link below for the step-by-step directions:

www.handheldcontact.com/setup

Related

• Transferring an active Handheld Contact subscription from one end user to another