If you are a Handheld Contact administrator or reseller who owns subscriptions for other Handheld Contact end users, this article will explain the requirements for applying and creating new Handheld Contact user accounts. Once you have chosen a Handheld ...

This article is needed if you have purchased from Handheld Contact directly, have ownership of the subscription keys and need to make changes to usernames/subscriptions.   _If you have purchased a subscription and it is applied to an incorrect account/u...

SUBSCRIPTIONS There are no refunds for Handheld Contact subscriptions. Handheld Contact offers a free 14-day trial with full support to ensure the product meets customer expectations before making a purchase. Active subscriptions may be transferred to o...

Due to recent General Data Protection Regulation (GDPR) changes with Handheld Contact, log files are no longer reserved for troubleshooting purposes.  This can be changed on a per user/account basis if needed. If requested by Handheld Contact Support Tec...

This article will explain the directions needed to delete and existing Handheld Contact account.  An example for this is that a trial was created as Handheld Contact Classic but the intention was to sync with Handheld Contact API (or vice versa). * Go ...

This article will explain how to add the 'Mobile Care' add-on to an existing Handheld Contact subscription. The following steps will be for all device types (Eg. iPhone, iPad and Android): * Go to the link: http://admin.handheldcontact.com/purchase-up...

_NOTE_: These steps will be for Handheld Contact German server customers only! The Handheld Contact German syncing servers will be discontinued and this article will explain the required directions in order to make the needed changes to switch into the N...