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Knowledge Base : App-Specific Help > HHC API
This article will help with finding the Act! API URL that is required to setup Handheld Contact API. _NOTE_:  The Act! API URL that is expected will end with 'act.web.api'.   The Act! API URL will typically be provided by your hosting provider (such as...
This article will explain the directions needed to move from Handheld Contact Classic to Handheld Contact API.  Since these two applications have the same servers for account management, the identical username (email address) cannot be used.  Handheld Con...
With Handheld Contact API, _SYNCING IS MANAGED VIA A_ SINGLE ACT! GROUP.  There are no syncing limitations for total contacts so this Group can contain as many or as little contacts as needed.  We recommend that this Group is created (or updated) in advan...
This article will explain how to install the Act! Connect Link tool to work with Act! Premium Web API.  This application allows the permissions needed on the database side to enable the ability to sync with the Handheld Contact API software. _NOTE_:  In ...
This article will explain how to setup the new Handheld Contact API software. Handheld Contact API uses the Act! Web API technology to securely access your contacts directly from your database. With this being said you will need your hosted Act! details ...
This article will outline a number of frequently asked questions regarding the Handheld Contact API software.  This list is not in any particular order. _HOW DOES AUTO-SYNCING WORK?_ Currently the ability to auto-sync the Handheld Contact API software O...
This article will explain the directions needed to delete and existing Handheld Contact account.  An example for this is that a trial was created as Handheld Contact Classic but the intention was to sync with Handheld Contact API (or vice versa). * Go ...
In order to have the voice dialing and other native functions on the mobile device to work, you need to have the contacts part of the native Contacts App.  This can be done by 'Exporting' the contacts from Handheld Contact.  In order to have this work wi...
This article will explain the requirements needed for Handheld Contact API. * You must have a Handheld Contact API account.  If you do not have this, please CLICK HERE [https://admin.handheldcontact.com/createaccount.php?ut=t&st=api]. * iPhone or iPa...
This article will be additional information and directions for getting Handheld Contact Lite configured. _IMPORTANT_:  Handheld Contact Lite is not a synchronization tool.  Only Act! Contacts will be downloaded to the device.  Any changes/edits on the de...
This article will be for customers who have started using Handheld Contact API and are experiencing contact syncing issues.  Handheld Contact API uses the Act! Web API technology in order to collect information to sync with the mobile device.  In order to...
This article will be additional information and directions for getting Handheld Contact Basic configured. Handheld Contact Basic uses the Act! Web API technology to securely access your contacts/activities directly from your database. With this being sai...