Knowledge Base


The article will be used for updates on the iOS 7.2 software for all iOS (iPhone and iPad) devices.  This _does not apply to any customers who use Handheld Contact on an Android or BlackBerry operating system_.  More information can be found in our Handhe...
Below are the links to the most common questions/issues with Handheld Contact.    _DESKTOP/SERVER (CONSOLE) APPLICATION:_ * Error message when syncing: "_COMMUNICATION WITH SYNC ENGINE FAILED! THE SYNCING PROCESS HAS BEEN ABORTED! HHC SERVICE IS N...
This is article directs you specific instructions that will help you get started with the Handheld Contact computer application and mobiles apps.   COMPUTER INSTALLATION The Handheld Contact computer application needs to be installed on the PC, serve...
If you have recently received a new device and it is on the same platform as the previous device (Eg. iPhone to iPhone), you will want to complete these steps. If you have switched platforms (Eg. BlackBerry to iPhone) see links at bottom. _APPLE IOS DEV...