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Knowledge Base
Below are the links to the most common questions/issues with Handheld Contact.    _DESKTOP/SERVER (CONSOLE) APPLICATION:_ * Error message when syncing: "_COMMUNICATION WITH SYNC ENGINE FAILED! THE SYNCING PROCESS HAS BEEN ABORTED! HHC SERVICE IS N...
If you have recently received a new device and it is on the same platform as the previous device (Eg. iPhone to iPhone), you will want to complete these steps.  If you have switched platforms (Eg. BlackBerry to iPhone) see links at bottom.   _APPLE IO...
This is article directs you specific instructions that will help you get started with the Handheld Contact computer application and mobiles apps.   COMPUTER INSTALLATION The Handheld Contact computer application needs to be installed on the PC, serve...
This article will explain how to check the synchronization status of Handheld Contact from the mobile device. Please see the directions below for the required device operating system: _IOS (IPHONE/IPAD):_ * Open Handheld Contact on the device. * Fr...