Below are the links to the most common questions/issues with Handheld
Contact.
_DESKTOP/SERVER (CONSOLE) APPLICATION:_
* Error message when syncing: "_COMMUNICATION WITH SYNC ENGINE
FAILED! THE SYNCING PROCESS HAS BEEN ABORTED! HHC SERVICE IS N...
If you plan on upgrading your Act! database software to v21, you will
need to complete the following steps (the same directions apply for
users who have already upgraded Act!):
* Ensure that Act! is upgraded to v21 and working properly before
proc...
If you have recently received a new device and it is on the same
platform as the previous device (Eg. iPhone to iPhone), you will want
to complete these steps. If you have switched platforms (Eg.
BlackBerry to iPhone) see links at bottom.
_APPLE IO...
This is article directs you specific instructions that will help you
get started with the Handheld Contact computer application and mobiles
apps.
COMPUTER INSTALLATION
The Handheld Contact computer application needs to be installed on the
PC, serve...
This article will explain how to check the synchronization status of
Handheld Contact from the mobile device.
Please see the directions below for the required device operating
system:
_IOS (IPHONE/IPAD):_
* Open Handheld Contact on the device.
* Fr...